HELP CENTER
QuickKOL FAQs
Answers about creator discovery, AI Agent, plans, and credit billing.
Is QuickKOL just a creator search tool?
It goes beyond search. QuickKOL starts by understanding your campaign brief, then helps with creator discovery, evaluation, shortlisting, personalized outreach, and progress tracking.
How does QuickKOL decide whether a creator fits my brand?
Agent ranks creators using content themes, audience profiles, engagement quality, and past performance, with clear reasons your team can review.
Which content platforms does QuickKOL cover?
Core coverage currently includes YouTube, TikTok, Instagram, and X (Twitter). Available data varies by platform and is shown in the product.
Will AI Agent send emails for my brand without approval?
No. Agent stays within the boundaries you set. Choose manual, AI-assisted, or autopilot mode, and keep human approval for shortlists, outreach, and other key steps.
Where does creator data come from, and is it updated?
QuickKOL builds creator profiles from available public account, content, and engagement signals, and refreshes key metrics. Frequency and coverage depend on platform availability.
Can I start small before expanding automation?
Yes. Start with one brief, search, or shortlist. Once your criteria and workflow are stable, gradually hand outreach and follow-up to Agent.
Can I try QuickKOL for free?
Yes. Free users receive 3 credits per day to try basic search and creator data before choosing a plan.
How do monthly and yearly billing differ?
Monthly plans cost $29 / $59 / $299 per month. Yearly plans are billed once at $228 / $588 / $3,108 per year, equivalent to $19 / $49 / $259 per month. The allowances shown on each card are monthly allowances.
How billing works
Credits are charged by feature and usage, with a clear rate for every action.
How billing worksCan I upgrade or downgrade my plan?
Yes. Plan changes typically take effect at the start of the next billing cycle. Your current quota and features remain in effect until then.
What payment methods are supported?
Payments are processed through Stripe. Use a credit card or other supported methods such as Alipay. Available methods are shown at checkout.
Where can I check my remaining allowance?
Open your QuickKOL account page to see your remaining credits and next reset time. Credits are deducted by action, such as creator searches, data views or advanced features.
Which plan supports team collaboration?
Max includes member management. Performance and Max both support bulk email matching and data export. For team seats or larger usage requirements, contact support@quickkol.com.
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